NYHA - North York Healthcare Associates

Introduction

North York Healthcare Associates (“NYHA,” “Company,” or “We”) respects your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website [Link] (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:

On this Website;
In e-mail, text, and other electronic messages between you and this Website; and
Through the web portal or other applications on this Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by the Company or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you disagree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, postal address, e-mail address, or telephone number (“personal information”);
That is about you but does not individually identify you; and/or
About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

Directly from you when you provide it to us.
Information is collected automatically as you navigate through the site. This information may include usage details, IP addresses, and information collected through cookies.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided when registering to use our Website, subscribing to any web portal or other service, posting material, or requesting further services. We also ask you for information when you report a problem with our Website.
If you contact us, records and copies of your correspondence (including e-mail addresses).
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your requests.
Referral requests and/or business inquiries made through our Website, including through the use of referral forms, email, and/or web portals. Notwithstanding anything to the contrary, you agree that any such requests are also governed by the terms of our Terms of Service located at [Link] (the “Terms of Service”).

If the Website permits, you also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other website users with whom you may choose to share your User Contributions. Therefore, we can not guarantee unauthorized persons will not view your User Contributions.

Usage Details, IP Addresses, and Cookies

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Website.

We do not automatically collect personal information, but we may link this information to personal information about you that we collect from other sources or that you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your accounts/subscriptions.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, payment, and collection.
To notify you about changes to our Website or any products or services we offer or provide.
To allow you to participate in interactive features on our Website.
In any other way we describe when you provide the information.
And for any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
We will transmit the information you provide to fulfill the purpose for which you provided it. For example, if you give us information to make a referral through the Website, we will schedule a referral using that form.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use, Terms of Service, and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the company’s rights, property, or safety, our clients, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

Choices about How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. To learn how to manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Data Security

We have implemented measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide is stored on our secure servers behind firewalls. Any information provided through a referral form or a web portal will be encrypted using SSL technology. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, information transmission via the Internet is not completely secure. Although we do our best to protect your personal information and any other information you may submit through our Website, we cannot guarantee the security of your personal information and any other information transmitted to our Website. Any transmission of personal and other information is at your own risk. We are not responsible for circumventing any privacy settings or security measures on the Website.

Changes to Our Privacy Policy

Our policy is to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by the e-mail address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you and for periodically visiting our Website and this privacy policy to check for any changes.

Notification of Breach

North York Healthcare Associates understands that the “breach of security safeguards” is defined in PIPEDA as: the loss of, unauthorized access to or unauthorized disclosure of personal information resulting from a breach of an organization’s security safeguards that are referred to in PIPEDA, or from a failure to establish those safeguards. North York Healthcare Associates ensures it meets PIPEDA requirements to report and notify of breaches of real risk of significant harm, and keeps records of all breaches. North York Healthcare Associates reports any breach involving personal information under its control if it is reasonable to believe that the breach creates a “real risk of significant harm.” Significant harm includes bodily harm, humiliation, damage to reputation or relationships, loss of employment, business or professional opportunities, financial loss, identity theft, negative effects on the credit record, and damage to or loss of property.

Consent

You have the right to withdraw consent at any time to the use or dissemination of your private information, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw consent at any time, you must contact our privacy officer, who is accountable for the organization’s compliance with this policy, at 416-4977100.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
2255 Sheppard Avenue East, Suite 300, Toronto, Ontario M2J 4Y1
mrajwani@sympatico.ca

Update: 2025